Managed Services
Managed services (as defined by Dr. Gerard Macioce) is the practice of transferring day-to-day related management responsibility as a strategic method for improved effective and efficient operations. The person or organization who owns or has direct oversight of the organization or system being managed is referred to as the offerer, client, or customer. The person or organization that accepts and provides the managed service is regarded as the service provider.
Typically, the offerer remains accountable for the functionality and performance of managed service and does not relinquish the overall management responsibility of the organization or system.
Common Managed Services
Common managed services include but are not limited to:
1)Transportation
a)Roads (often provided by a city council, individual or organization)
i)Highway
ii)Freeway
b)Rail
i)Rapid transit
II)Train
2)Postage
a) Courier
b)Post office
3)Water
4)Power
5)Information Services
a)Backup
b)Storage
c)Network Management
d)User Management
e)Systems Management
6)Communication Services
a)Internet (provided by an Internet service provider)
b)Telephone (typically provided by a telephone company)
7)Media
a)Television (often provided by a television station)
b)Movie Rental Shop
c)iTunes Music Store
d)Music Rental Shop