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Company Profile

Global Vantedge Private Limited

Haryana, Punjab, India

Services Products - Services,
Pvt. Ltd. Firm Since 0

Global Vantedge combines experience, unmatched agent training and an advanced technology infrastructure to create a seamless transition from expensive in-house service operations to streamlined, cost-effective outsourced operations. The only thing your customers will notice is better service. With Global Vantedge there's no middleman putting you another step further from the customer. We become an extension of your team, ensuring that you have the information and control you need without the hassles.

Products :
We specialize in delinquency management and credit services, including: Credit Approval:-Application input and processing, risk profiling, implementation of your credit decisioning model, underwriting support. Customer Management:-Welcome and reminder calls, query and dispute resolution, customer satisfaction surveys, inbound inquiries. Credit Management:-Invoicing, remittance processing, payment disputes, and invoice reconciliation. Delinquency Collections:-Early and late stage 1st party collections from courtesy calls to pre charge-off negotiations. Recoveries:-Skip tracing and post charge-off recoveries on primary, secondary, and tertiary portfolios. Proven leadership:-We have more than 70 years of combined experience in credit and collections outsourcing, as well as hands-on expertise in Building and managing Indian call centers. Superior training:-We draw on a highly educated, English-speaking workforce and augment that advantage with superior training programs. These programs include negotiating and customer approach skills as well as American accent, culture and geography awareness. We also focus on individual products and services to meet specific client requirements. Licensing:-We are licensed to deliver credit and collection services in more U.S. Domestic jurisdictions than any other Indian call center. Our business processes are fully FDCPA and FTC compliant. Quantitative analytics:-We believe that call centers present an excellent opportunity to leverage customer data. With portfolio segmentation scoring, adaptive control and MIS reporting geared to decision-making, we unlock the hidden value in your customer data. Once objectives are clear and a measurement program is in place to track progress, we can help you: -Clear up backlogged customer correspondence and telephone communication. -Accelerate payment from selected accounts. -Improve Days-Sales-Outstanding over norms for industry and company trends. -Reduce bad debt write-offs. -Recover a higher percentage of charged-off debt.

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Contact Info

Global Vantedge Private Limited

77-B, Sector 18, IFFCO Road
Gurgaon
Haryana - 122 015 (Punjab) India

Phone(s) : +91-124-5195700
Mobile :
Fax :


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