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HCL Technologies BPO Services Ltd.


HCL Technologies BPO Services Ltd.

Business Analytics Services


A Quality Product from
HCL Technologies BPO Services Ltd. [View Profile]
Bangalore - India

Description :
The volume and availability of data is skyrocketing, and so are the expectations that it will yield analytical insights for improved business decision making. The challenge for businesses is how to capitalize on big data and shift innovation into high gear when budgets are tight and consumed by operational maintenance.

HCL Business Analytics Services (BAS) provide a comprehensive set of capabilities to meet this challenge by simultaneously reducing costs and driving innovation, while distilling quick business value from big data.
Key Service Areas

The HCL Business Analytics Services portfolio ranges from advisory services through to support, in five essential areas:

Big Data
Enterprise Information Management
Business Intelligence
Advanced Analytics
Corporate Performance Management

We combine our core expertise and capabilities in each of these areas with deep experience in industry verticals to provide powerful business solutions. These solutions are designed to meet three strategic objectives—transformation, innovation and shared services—that together deliver immediate and long-term value for HCL customers.

Our solutions help transform your business through timely, actionable insight for optimizing your internal processes as well as your customer and supplier relationships. This includes putting in place a repeatable process and scalable platform for innovation that leverages current assets and helps identify new data relationships that can be used for competitive advantage. We also help your organization overcome budget constraints and free up additional resources by improving efficiency and cost-effectiveness through shared services.
HCL Business Solutions

Our Business Analytics Services are supported by the following solutions:

Predictive Maintenance Analytics (PMA)
Customer Analytics and Digital Experience
Customer 360

Big Data Lake
Data as a Service
Information Lifecycle Management (ILM)
BI Pathways

The HCL Difference

Our analytics team brings in-depth knowledge and expertise across a broad spectrum of industries. The combination of our services portfolio and our lean industrialized delivery model sets HCL apart and provides exceptional value for our customers.
BAS Innovation Centers

HCL has five global labs and innovation centers dedicated to transforming ideas into real-world solutions. The BAS Innovation Center brings together experts, technology and HCL partner resources to drive business analytics innovation and business success. It gives your organization an opportunity to test your ideas and find out how your business analytics processes and capabilities can be streamlined and improved. The bottom line: you benefit from higher-value solutions and increased competitiveness in a changing business landscape.
Partners in Innovation

We believe our clients’ success and our growth depends on maintaining strong partnerships with a wide array of key technology vendors and service providers across each of our five core capabilities: Big Data, Enterprise Information Management, Business Intelligence, Advanced Analytics and Corporate Performance Management. Our technology partners include long-established major vendors, specialty vendors and open source providers. Read more about our partnership capability.

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HCL Technologies BPO Services Ltd.

The focus on and commitment to BPO is based on the following assets and attributes of the parent organization: HCL Technologies: Global Client Base & Relationships - HCL-T’s global relationship base consists of approximately 454 clients, including 61 Fortune 500 organizations, in such high propensity to and potential of outsourcing Sectors as IT / I.S / Insurance/ Financial Services / Retail. Global Presence & Reach - HCL-T operates in 15 Countries across 20 locations between U.S.A, Europe and Asia-Pacific, deploying over 100 Customer Relationship Managers (over 70 of whom are located in the U.S.A). This network ensures effective and responsive Client Relationship Management. Related Technology Domain Expertise - HCL-T has developed extensive expertise in a wide range of emergent and mainstream Technology Domains. Some of these Domains bear a direct relationship to a wide range of B.P.O services - e.G. CRM/ ERP/ SCM/ Imaging & Workflow etc. Relevant Industry Practices - In addition to Technology Domain expertise, HCL-T has also developed a number of Industry Practices, including Banking / Funds Management / Insurance / Retail. Funding & Scalability - HCL’s BPO operations have been totally funded from internally generated resources, enabling the rapid ramp-up of delivery infrastructure in diverse locations and countries as well as significant enhancements in delivery Reliability, Security and Quality.

View Company Profile

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