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HCL Technologies BPO Services Ltd.

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HCL Technologies BPO Services Ltd.

Business Assurance and Testing Services

Bangalore



A Quality Product from
HCL Technologies BPO Services Ltd. [View Profile]
Bangalore - India

Description :
IT leaders don’t think the same about testing today as they did five years ago. As the market has changed, so too have the needs of business. The prevalence of mobile applications, the adoption of the cloud, the embracing of service virtualization, the consumption of big data and other developments have changed the way IT solutions are delivered to the business. In order to make good on these delivery commitments, IT leaders are looking for partners that can not only offer reliable quality services, but are also at the front line of these technological shifts and offer solutions that remain ahead of the curve. One thing, however, has not changed: the unrelenting momentum to deliver solutions better, cheaper and faster is as pervasive as ever.

At HCL, we don’t believe that testing should be business as usual. The time to think about quality isn’t just at project kickoff; quality should be an intrinsic part of the business strategy from inception through to delivery.

The world of software testing is changing—and HCL is accelerating that change in order to equip businesses to better meet these new demands.
Delivering Quality and Accelerating Time to Market

HCL’s Business Assurance and Testing services encompass a range of capabilities centered around three core areas:

Managed Quality Services (MQS)
Enterprise Application Testing Services
Specialized Testing Services (STS)

The HCL Difference

HCL’s unique blend of industry-specific, end-to-end solutions help our clients meet today’s demanding product delivery challenges head-on.

Uncompromising quality: Poor testing drives up costs, creates customer uncertainty, impacts employee efficiency and can result in lost sales. Our “quality from day one” approach helps ensure quality at every phase of the testing life cycle.

Time to market: Software delivery life cycles are being compressed and quality services need to compress with them. Our innovative quality solutions are designed to save precious time from each phase of delivery.

Agility: A heavy fixed-cost burden for testing does not meet the needs of an agile business. At HCL, we understand this reality and provide an array of resourcing models designed to deliver the right services when you need them.

Low cost: Our innovative, efficiency-driven testing solutions give you the best of both worlds: effective defect detection and cost avoidance at a price point that enables the testing function to add value, rather than consume cost.

Partners in Innovation

Our relationships with industry-leading providers of tools aimed at quality assurance keep us at the front edge of new enabling technologies. These partnerships and strategic alliances strengthen and complement our services to deliver best-in-class solutions when and where you need them. Read more about our partnership capability.
HCL’s NEXTGEN Approach to Testing

The current ecosystem is undergoing a digital disruption across applications and products. HCL’s next-gen approach to Testing will bring world-class quality standards in the changing product and application environments, to achieve faster, structured and more effective testing solutions.


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HCL Technologies BPO Services Ltd.

The focus on and commitment to BPO is based on the following assets and attributes of the parent organization: HCL Technologies: Global Client Base & Relationships - HCL-T’s global relationship base consists of approximately 454 clients, including 61 Fortune 500 organizations, in such high propensity to and potential of outsourcing Sectors as IT / I.S / Insurance/ Financial Services / Retail. Global Presence & Reach - HCL-T operates in 15 Countries across 20 locations between U.S.A, Europe and Asia-Pacific, deploying over 100 Customer Relationship Managers (over 70 of whom are located in the U.S.A). This network ensures effective and responsive Client Relationship Management. Related Technology Domain Expertise - HCL-T has developed extensive expertise in a wide range of emergent and mainstream Technology Domains. Some of these Domains bear a direct relationship to a wide range of B.P.O services - e.G. CRM/ ERP/ SCM/ Imaging & Workflow etc. Relevant Industry Practices - In addition to Technology Domain expertise, HCL-T has also developed a number of Industry Practices, including Banking / Funds Management / Insurance / Retail. Funding & Scalability - HCL’s BPO operations have been totally funded from internally generated resources, enabling the rapid ramp-up of delivery infrastructure in diverse locations and countries as well as significant enhancements in delivery Reliability, Security and Quality.



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