A Quality Product from
NetEdge Computing Solutions Pvt. Ltd. [View Profile]
Noida - India
A few years ago, BPO was the buzzword with the outsourcing of business processes driven mostly by size, volume and efficiency. Today the paradigm has shifted to encompass all the above as well as to accommodate knowledge expertise, skills and experience of the people carrying out the business functions, with a key focus on creating and delivering high value and quality.
The transition from outsourcing numerous business functions to outsourcing domain based process and business expertise has risen in the past few years. The nascent growth from BPO to KPO is steadily gaining momentum as more and more companies are realizing the immediate cost savings (over 30 per cent) and tangible benefits that accompany this business service without compromising on quality service standards and delivery.
Knowledge Process Outsourcing covers the entire gamut of intellectual capital-centric activities such as domain specific research, data processing & mining, content management and database management.
NetEdge provides knowledge process outsourcing services to help firms concentrate on their core business competencies with a key focus on reducing overhead costs and increasing operational efficiency via its domain-based processes and business expertise.
Recognizing today's dynamic business environment needs to accommodate the globalization of operations and rapid technology diffusions so as to remain competitive, NetEdge provides a host of KPO services.
We work with our customers to provide:
Back Office Processing Services
Data Capture & Processing
Contact Center Services
Technical Help Desk
Online Order Processing
Web Based Research
Categorization & Cataloging
Data Management Services
Technical Help Desk Services
Data Warehousing & Mining Services
Business and Technical Analysis
Content Development and Management
Conducting Online Surveys
Our unique value proposition lies in our ability to:
Use distributed global delivery model
Knowledge acquisition and retention
Use the required expertise available within the organization
Understand the business needs and contribute to the improvement
Total commitment to quality and taking a holistic view of Quality Assurance
NetEdge has successfully setup and run offshore contact centers and knowledge management centers for various clients globally.
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