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A service is a non-material equivalent of a good . Service provision is defined as an economic activity that does not result in ownership. It is a process that creates benefits by facilitating either a change in customers, a change in physical possessions, or a change in intangible assets.
Service Attributes
  • Intangibility
  • Perisability
  • Lack of Transportability
  • Lack of Homogeneity
  • Demand Fluctuations
  • Buyer Involvement

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